VPERFUMES
Introduction
By accepting these
terms and conditions, you agree to use the website Vperfumes.com (the
"Website") only for purposes that are allowed by applicable law,
regulation, generally accepted practices, or guidelines in the relevant jurisdictions.
You acknowledge and
agree that, unless otherwise expressly permitted in a separate written
agreement executed by an authorized representative of Vperfumes.com, you will
not access or attempt to access the Website through a method other than the
interface made available by Vperfumes.com.
You hereby expressly agree not to use any automated method,
including but not limited to scripts or web crawlers, to access or attempt to
access the Website or any portion thereof. You acknowledge that you will
refrain from taking any action that harms the Website in any way (or the
servers and networks which are connected to the Website).
You hereby declare that you will not, for any reason,
duplicate, reproduce, copy, sell, trade, or resell the Website.You acknowledge
that if you violate any of the terms and conditions of this agreement, you
alone are responsible for the consequences (including any loss or harm that
Vperfumes.com may sustain as a result).
AMENDMENT TO THE
TERMS OF USE AND YOUR ACCOUNT
To access certain services or areas of the Site, you might
need to register with Vperfumes.com first. We reserve the right to deny your
request for a user name in connection with any such registration. You may only
use your user name and password for personal purposes. If you use the Site, you
are in charge of keeping your password and account information secure as well
as limiting access to your computer, and you agree to take responsibility for
all activities that take place using your account or password. Vperfumes.com
reserves the right to close your account, refuse service to you, or cancel
orders in addition to all other rights that may be available to it, such as
those stated in these Terms & Conditions.
The Terms and Conditions may occasionally change or be modified
by us. You must visit our Terms of Use frequently and review them because they
will govern how you use our site and service going forward. Each version has a
specific date on it. You must immediately stop using our site and service if
you do not agree to the revised version. We last updated our Terms of Use in
October 2022.
INTELLECTUAL PROPERTY
Text, graphics, logos, images, audio clips, video, data,
music, software, and other material (collectively "Content") on the
Site are owned or licensed property of Vperfumes.com or its suppliers or
licensors and are protected by copyright, trademark, patent, or other
proprietary rights. Vperfumes.com owns the collection, arrangement, and
assemblage of all content on the Site. All intellectual property rights in all
Content are expressly reserved by Vperfumes.com and its suppliers and
licensors.
LEGAL ABILITY TO
CONTRACT AND AGREE TO TERMS
Only you, if you are
older than eighteen (18), may place orders with Vperfumes.com. You confirm that
you are over the age of eighteen (18) by accepting these "Terms of
Use." Vperfumes.com reserves the right to seek reimbursement from the
parents or legal guardians of any minor who caused any order(s) to be placed
with Vperfumes.com if Vperfumes.com suffers any damage or other losses as a
result of a transaction entered into by a minor.
PRICES
• Base
Currency
All fees and costs are expressed in UAE (AED).
• Modification of Prices.
Prices on Vperfumes.com are liable to change at any time. A
launch price, a promotional offer, or sales may also affect prices. Prices for
items that are not in stock or that can be ordered in advance are still in
effect after the order has been placed. The customer will be notified and given
the option to cancel the order if the price of those items changes from the
pre-order price. We reserve the right to occasionally change the prices that
are shown on the website, and once they are, they cannot be applied to orders
that have already been confirmed or delivered.
• Errors in Typography
Vperfumes.com makes every effort to ensure the accuracy of
all item descriptions, photographs, compatibility references, detailed
specifications, pricing, links, and any other product-related information
contained in or referenced on our Website. We cannot guarantee that all item
descriptions, photographs, compatibility references, detailed specifications,
pricing, links, and any other product-related information listed is entirely
accurate, complete, or current due to human error and other factors, and we
cannot accept responsibility for these errors. If a product listed on our
website is labeled with an incorrect price due to a typographical,
informational, technical, or other error, Vperfumes.com reserves the right, at
its sole discretion, to refuse and/or cancel any order for said product and
immediately amend, correct, and/or remove the inaccurate information.
•In addition, all Vperfumes.com hyperlinks to other websites
are provided as resources to customers seeking additional information and/or
professional opinion. Vperfumes.com accepts no liability for any claims or
representations made on these or any other websites.
ORDERS
• Order
Placement
You can place an order on the website, over the phone, or at
Vperfumes.com. If you plan to order something from the website, you must ensure
that your personal information is current and accurate. Before validating an
order, Vperfumes.com advises the Customer to proofread his or her form several
times. If the form is filled out incorrectly, neither Vperfumes.com nor the recipient
will be held liable for emails sent to incorrect email addresses or packages
delivered to incorrect delivery addresses.
• Process
Duration
If the items are in stock and there are no issues with
payment verification, you can anticipate your order to be processed within 24
to 48 hours. Over the weekend and on holidays, orders are not processed.
• Policy for Order Acceptance
The fact that you received an electronic or other form of
order confirmation does not imply that we've accepted your order or that we're
making a sale. After receiving your order, Vperfumes.com reserves the right to
accept or decline it for any reason at any time. Without giving you prior
notice and at any time after receiving your order, Vperfumes.com reserves the
right to provide any item in less than the quantity you requested. Before
proceeding, we might need more confirmation or data before accepting an order.
• Order
Recognition
Vperfumes.com will keep you updated on the status of your
order via email. Once your order has been processed or changed status, all
tracking information will be emailed to your Vperfumes.com ID. By logging in to
your account on our website, you can also obtain your order status and other
real-time updates.
• Order Modifications
You may request a change to your order if it has not already
been charged to your account or if there is a defect. To request a change to
your order, please call us during V Perfumes' business hours. Please have your
sales order (SO) or customer number available for faster service. We strongly
discourage sending change order requests via email because the sheer volume of
emails we receive each day makes it unlikely that we will receive the message
in time to make an adjustment.
• Cancel
Orders
If an order hasn't been prepared for shipping or processing
already, you can ask to have it cancelled. Simply give us a call during
business hours to request an order cancellation. We strongly advise against
sending email cancellation requests for orders because the volume of emails we
receive daily makes it unlikely that we will see the message in time to cancel
the order. Other than the United Arab Emirates, cancellation is not permitted.
PAYMENT
Currently, Vperfumes.com accepts COD ("Cash on
Delivery") payments. Cash on Delivery is only available within the United
Arab Emirates, though. To the best of our ability, we implement a number of
security policies and certificates to safeguard website visitors. If the user's
computer is/was infected with a virus or malicious software, these layers of
security may be bypassed. In such a case or scenario, Vperfumes.com and its
affiliated partners and employees disclaim all liability.
If a customer hasn't paid in full or in part for a previous
order, or if a legal dispute is pending between the two parties, Vperfumes.com
reserves the right to refuse delivery or honor the order.
In the event that you have unpaid fees, Vperfumes.com also
reserves the right to take any necessary actions, including legal action.
INVOICE
The online order form that the customer completed cannot be
regarded as an invoice. No matter the method of purchase or payment, the
customer receives an invoice when their package is delivered. Each invoice has
a digital or physical copy that is stored in the Vperfumes.com database.
SECURITY
Although Vperfumes.com will take all reasonable measures to
protect the security of any payment information included in your order, we
cannot be held responsible for any losses incurred as a result of unauthorized
access to information you may provide, absent gross negligence on our part. If
you have any questions or concerns about Vperfumes.com's security. Please call
the help lines listed.
DISPUTES
If any dispute,
claim, controversy, or difference (including any tortious or statutory claim) ("Dispute")
arises out of or in connection with or in relation to this User Agreement,
including (without limitation) any question regarding the formation, existence,
scope, performance, interpretation, validity, or termination of this User Agreement
or this clause, or any question regarding the legal relationships established
by this User Agreement or the Terms and Conditions, the Terms and Conditions
shall govern.
LIMITATIONS OF
LIABILITY
IN EVERY SITUATION the
maximum liability of vperfumes.com is only the purchase price of the sold
goods. Vperfumes.com SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE FOR ANY
CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS
RELATING TO THE PRODUCTS IT SELLS THAT EXCEED THIS LIABILITY LIMIT. Whether or
not Vperfumes.com has been made aware of the possibility of such claims or
damages, Vperfumes.com SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES
AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS
OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES.
Your only and sole remedy is to stop using the Site if you
are unhappy with any of its contents or materials. You also acknowledge that
any unauthorized use of the Site and its services brought on by your
carelessness would cause Vperfumes.com irreparable harm, and Vperfumes.com will
treat any such unauthorized use as falling under the terms and conditions of
this User Agreement. Any unpaid order may be canceled at any time by
Vperfumes.com without incurring any obligation to the customer or in any other
way. In the case of a paid order, Vperfumes.com retains this right as long as
the paid amount is returned in full.
RULE OF LAW
UAE Law governs this
User Agreement and will be followed in interpreting it. This provision will remain
in effect even if this User Agreement is terminated or expires for any other
reason.
PRE-ORDER
A pre-order service enables you to place an order for a
product before its scheduled release.
If we have received and processed your payment, we aim to
ship pre-ordered items on the scheduled launch date. Depending on what is
available in our warehouse, this is not always possible. Unless otherwise
specified, all preorders may incur delivery fees. Timelines for standard
delivery will begin once the pre-ordered item becomes available. Any order may
be canceled by us at any time for any reason, which we may or may not choose to
disclose. Pre-ordered item delivery dates are subject to change without
notification or confirmation.
Your pre-order will only be confirmed once payment has been
received. If you decide to cancel your order before shipping for any reason,
you must do so at least three days before we ship your order.